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Contacting 21Naturals: How to Reach Us
At 21Naturals, we value our community and are committed to providing exceptional support. Whether you have questions about our content, need assistance with your account, or have billing inquiries, we're here to help. Here's how you can get in touch with us:
Customer Support
If you need assistance with your account, have questions about our content, or require technical support, our dedicated customer service team is available 24/7. You can reach out to us through the following channels:
- Email Support: For general inquiries or support, please contact us via email. Our team will respond promptly to assist you with your concerns.
- Live Chat: For immediate assistance, use our live chat feature available on our website. Our support agents are ready to help you in real-time.
- Help Center: Visit our comprehensive help center for FAQs, troubleshooting guides, and other resources to assist you.
Billing Inquiries
For billing-related questions, including subscription management, payment issues, or cancellations, please contact our authorized billing agents:
- Epoch Billing: Visit www.epoch.com for billing inquiries or to manage your subscription.
- SEGPAYEU: For billing support, visit cs.segpay.com.
Our billing partners are dedicated to ensuring a smooth and secure transaction experience. If you encounter any issues or have questions about your charges, don't hesitate to reach out to them directly.
Content Removal Requests
If you wish to request the removal of specific content, please submit your request through our content removal form:
- Content Removal Form: Access the form at form.jotform.com to submit your request.
We take content removal requests seriously and will review each submission promptly to address your concerns.
Mailing Address
For formal correspondence or legal matters, you can reach us at our registered office:
- Address: Digigamma B.V., Mariettahof 25, Haarlem (2033 WS), Netherlands.
Please note that this address is for official correspondence only. For customer support or billing inquiries, please use the contact methods outlined above.
Stay Connected
To stay updated on the latest content, promotions, and news from 21Naturals, consider subscribing to our newsletter or following us on our social media channels. We regularly share updates and exclusive offers with our community.
We appreciate your interest in 21Naturals and look forward to assisting you. Your satisfaction is our priority, and we're here to ensure you have the best experience possible.